- Our appointment desk is open to help you Mon-Fri 10-6.
- Ask us about Same Day or Next Day Appointments.
- Need help understanding your vision benefits? We can help.
- Use our convenient online scheduler 24 hours a day.
- View real-time appointment openings.
Frequently Asked Appointment Questions
How’s the parking?
If you’re an Uptown veteran, on street parking is the easiest. Both free and metered parking are available south of Eyedeals on Hennepin Ave and on 31st Street. Free on street parking is also available between Hennepin and Lake Calhoun. For those new to Uptown or during bad weather parking across the street in the Calhoun Square Parking Ramp is the way to go. For more “insiders tips” on parking in Uptown give us a call at 612-822-1090 and we’ll “guide you in”.
How much time should I allow for my appointment?
Although each appointment is different we suggest allowing 90 minutes for your appointment. If you plan on purchasing eyewear at your visit please allow extra time for the whole Eyedeals experience. Read our Top 5 Tips on How To Find The Perfect Eyewear.
What is your appointment cancellation policy?
We require that you notify us by phone at least 24 hours prior to your appointment to cancel or reschedule your appointment. If you fail to notify us by phone 24 hours prior to your appointment, you will be charged a $65.00 Missed Appointment Fee which is not covered by insurance. More information about our appointment cancellation policies.
When do I pay for eyewear, contacts co-pays etc.?
All exam fees and co-pays are due at time of service. If you are ordering eyewear or contact lenses payment is due when you place your order. Our staff will work with you to find the perfect eyewear for your vision problem, lifestyle and budget.
How do your contact lens prices compare to buying online?
Our contact lens prices are very competitive with the lowest online prices. Eyedeals has one of the largest contact lens practices in the Twin Cities area. Because of our volume we use the same suppliers as the large online stores and pass the savings on to you.
Do you see children?
At Eyedeals our focus is on providing uncommonly cool eyewear and eye care to adults 21 and older. If you need help scheduling an appointment for your children we would be happy to make a recommendation.
Can I bring young children with me to my appointment?
Much like going to the dentist bringing young children to an eye appointment is not recommended. If you do not have child care the day of your appointment we suggest rescheduling your appointment.
Do I need to bring records from my previous eye doctor?
We generally do not need your previous records at your initial visit. If it is determined that your records are needed we will ask you to contact your previous eye doctor to have them faxed to us.
What if I need help after hours?
If your appointment is of an urgent nature and our appointment desk is closed, go to the nearest urgent care center, hospital emergency room or call 911 for assistance. Call us the following morning if follow-up care is required.
Should I reschedule my appointment if I have a cold?
Unless your appointment is of an urgent nature you should reschedule your appointment if you are ill.
Can you tell me in advance what my benefits are?
Because we are participating providers for most major vision and health plans our opticians can provide reliable general information on how your benefits work and how to get to most out of your vision plan. Please keep in mind that any preliminary insurance information provided by our staff is only a general estimate of future benefits and not a guarantee of coverage. Your exact benefits are not known until your claim is submitted and we hear back from your insurance company.