Window sign saying "We Are Open"

Keeping You Safe, Comfortable & Informed

Your safety is our top priority

Eyedeals EyeCare has always been diligent with our infection control practices. Because of COVID-19, we have implemented a number of additional protocols based on guidance issued by the Centers for Disease Control and the Minnesota Board of Optometry.

GENERAL APPOINTMENT GUIDELINES

  • Appointments are now required for all visits to Eyedeals.
  • You should postpone or reschedule your appointment if you are sick or if you have been exposed to increased COVID-19 risk.
  • Wear a CDC approved mask to your appointment.
  • Do not bring children, family members or other visitors with you to your appointment.
  • Review our “What To Expect” guide below prior to your appointment.

GUIDELINES FOR POSTPONING OR RESCHEDULING YOUR APPOINTMENT

You should postpone or reschedule your appointment if within the past 14 days you have experienced any of the following.

  • You have or have had a cough, fever, shortness of breath, extreme tiredness or other flu like symptoms.
  • You have had contact with someone who is sick or who has flu like symptoms.
  • You think or know that you have COVID-19.
  • You think or know that you were around someone with COVID-19.
  • You have traveled out of state, returned from college or been on an airplane.
  • You have attended a wedding, social or holiday gathering with 10 or more people.
  • You have been inside a bar, restaurant or health club.
  • You have attended a sporting event.

Schedule Your Appointment

Please make sure you have reviewed our appointment guidelines above before scheduling or rescheduling your appointment.

What to expect

WHEN YOU CALL

Staff disinfecting office during COVID pandemic

We will review the COVID-19 safety procedures including

  • Bringing CDC approved mask with two or more layers to your appointment
  • Wear your mask over your nose and mouth and secure it under your chin
  • Following social distancing guidelines while in the office
  • Do not bring children or other visitors to your appointment
  • Reschedule your appointment if you have been coughing, you have any COVID symptoms or if you have had recent contact with someone who tested positive for COVID
  • Reschedule your appointment if you have traveled outside of Minnesota in the last 14 days or been to any social or holiday gatherings

WHEN YOU ARRIVE

Optometrist delivering eye care via tele-health

Arrive 15 minutes early and wait in your car

  • Call us at 612-822-1090 when you arrive
  • A staff member will ask you a series of COVID screening questions.
  • If you don’t report any COVID symptoms or recent contact with someone testing positive for COVID we will direct you to our front door.
  • Your temperature will be checked with a non-contact forehead thermometer
  • Your appointment will begin with a minimum of waiting

DURING YOUR APPOINTMENT

Couple wearing masks during COVID pandemic

You can feel confident in the extra steps taken to protect your safety

  • Our doctors and experienced staff will make every effort to keep you informed and comfortable during your visit.
  • You and your care team will stay masked during your appointment
  • Exam rooms are arranged for social distancing
  • Frequent and thorough handwashing is our practice
  • Care is delivered efficiently while allowing physical distance
  • All testing equipment, countertops and frames will be sanitized before and after your appointment

MASKING RECOMMENDATIONS

  • Bring a CDC approved mask with two or more layers
  • Wear your mask over your nose and mouth and secure it under your chin
  • Masks should not contain an exhalation valve or vent as these permit unfiltered air to escape.
  • CDC does not recommend the use of face shields alone.
  • Gaitor style masks have not been approved by the CDC

Other Appointments

Same Day Appointments

We reserve a certain number of appointments each day for same day, next day and urgent care appointments. Same day appointments must be scheduled in advance by phone or online before noon to secure an appointment later that day.

Urgent Appointments

If your appointment is of an urgent nature or if you need immediate help contact us by phone instead of scheduling online. Our staff will help you determine whether a in person or Tele-Visit appointment with one of our doctors is best for you.

Tele-Visit Appointments

Tele-Visits are phone appointments with one of our doctors and generally last 15-20 minutes. During your appointment you can discuss your symptoms, receive a diagnosis, learn your treatment options and get a prescription. Most major medical and vision plans cover Tele-Visit appointments. Some copays may apply.